Justfly cancelled my flight © 2025 JustFly Inc. Even after my flight was canceled, Justfly still needed to cancel my flight (and charge me a fee) in order to © 2025 JustFly Inc. They changed both my departure and return flights (I did not request a return flight change) and charged me for both changes. The agent I spoke to said I would get a refund within 2-10 business days but I Justfly try their best to steal your money by saying stupid excuses. I wonder how this website/company still exists. 5 weeks and am afraid they're going to revoke my tickets for lack of payment. The agent I spoke to said I would get a refund within 2-10 business days but I Justfly Flight booking support is available to customers 24/7; Your reservation’s six-letter booking reference code is required. Needing a flight, I went to another website to book a flight. ” Answer 1,001 of 1,686: As of today, May 26, 2015 I will make it my mission anyone that asks about Justfly will know don't even make them an option when it comes to booking a flight. If your flight has been cancelled, please call us at 1-800-717-5015. Your best way to get cheap deals. But of course, anyone that comes along with the money can buy the flight right now. Answer 91 of 207: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. The agent I spoke to said I would get a refund within JustFly Booking # [protected]. Book with the airlines if you can, but in Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. JustFly offers amazing deals to flights all around the world. com FAQ] Q: I canceled my booking the same day, will I see charges on my card? JustFly. My @Dubai_Phil_R. My main problem is that I was specifically told $300 airline fee. The agent I spoke to said I would get a refund within 2-10 business days but I Answer 161 of 207: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. Oh Dear. The agent I spoke to said I would get a refund within Answer 591 of 1,686: As of today, May 26, 2015 I will make it my mission anyone that asks about Justfly will know don't even make them an option when it comes to booking a flight. Answer 191 of 207: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. That was my interpretation too AmoMondo - Tulavisita definitely says ". They give roundabout answers and charge ridiculous fees for things that have already been canceled. "For close to 2 years, there were no British airways flights to India. Justfly never refunded $491. So I find out by going to check-in on my mobile app for my next day flight from SFO to Miami, but I can’t because it says cancelled flight. i will never use there service again, i would also recommend fellow passengers don't as well . The agent I spoke to said I would get a refund within 2-10 business days but I I cancelled my YYC-ORD flight in June via the AA website due to COVID. Answer 11 of 207: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. com Answer: When a booking is canceled the same day that it was made, funds are collected from your card. just fly still wanted to charge fee's . My flight got canceled (which is totally understandable) and I called Justfly for help since I had two more flights until my final destination. I had booked British airways flights for my roundtrip between Vancouver and Bangalore via London for December 25th 2020 to February 2nd 2021. com and after spending 3 hours (Yes, thats true), they cancelled my flight. so you just have to call your credit card company. A while ago, they told me they had scheduled me a new outgoing flight and will be refunding the return flight within 72 hours. . Ive tried NUMEROUS times waiting as long as 1 hour and 20 minutes In my case the flight was cancelled by the airline company, and Justfly still wanted there fee's . I was then told $150 airline fee, $150 JustFly fee. Airport Check-in: If needed, check in at the airport. Do you agree with JustFly's 4-star rating? Check out what 181,907 people have written so far, and share your own experience. I found out when I contacted justfly and they told me to contact American Airlines. The agent I spoke to said I would get a refund within I checked reviews and now I know that I stepped in a shit with justfly. Looking for your trip details? To © 2025 JustFly Inc. They keep sending me emails urging me to book my flight back yet every time I am told that the airline has not released flights for me. Lap infants under 2. My This is due to the operational needs of each airline. Find answers to common questions and get help with your bookings on JustFly. Enhance your travel experience with My Trips: Easily view your baggage allowances, request extra baggage and seats, purchase travel insurance, book hotels, rent cars, find parking, book activities, and much more. We have been calling Justfly for the refund and they refused. That was annoying, but I decided never to go via Justfly, and cancelled the flight. $75 cancellation fee per ticket and $200 dollars per ticket to change the date. Check both sets of fees to get a complete picture of the cost. The agent I spoke to said I would get a refund within 2-10 business days but I I am simply raising awareness about the use of JustFly. The agent I spoke to said I would get a refund within 2-10 business days but I I purchased the insurance when I purchased our tickets and due to a medical condition, which prevented me to fly I cancelled days in advance and received zero dollars back in return. Looking to cancel your flight? Flight cancellations are subject to the airline's rules. After reading literally all of the reviews out there I decided to do everything in my power to avoid flight cancellation and have a successful trip as I am a college student and don't have any money for another ticket. Three days later I received an email (in my spam account) that said my reservation had been cancelled. The agent I spoke to said I would get a refund within 2-10 business days but I In March 2020 I booked a trip to India for my family (2 adults + 1 kid). The agent I spoke to said I would get a refund within 2-10 business days but I I did not have the best experience with JustFly. The agent I spoke to said I would get a refund within 2-10 business days but I That was my interpretation too AmoMondo - Tulavisita definitely says ". , All rights reserved Flights Hotels Cars Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. com and my trip was from Toronto to Auckland with Qantas Airlines. They often make changes to the flights they operate daily. They told me that they cannot find any alternative flights for me, and offered a refund Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. " => What do you mean with no flights to India? I am aware that back in 2020 BA had to stop flying for a short period but not for 2 years. Call CheapOair customer service, and it came to my surprise they resolved the problem in 30+ mins. That morning I stayed on the telephone with various Justfly employees from 0613 hours until 0903 hours (on May 29, 2018) when I spoke to Kai, Rome and Asia. Requests for flight cancellations are processed and refunded at the same time. You can add passengers online through Justfly’s “My Trips” section, but for more complex cases, contacting customer service is recommended. Now to use my credit my money I cannot go back into just fly and make a new reservation you must go to my booking where they up charge your ticket. The lady kind of rushed me on the phone (understandable, I bet they are freaking slammed with calls). On 03/04/2022 Flight Alaska Airline # 1022 From San Francisco (SFO) to Moscow (SVO) was canceled. , All rights reserved Flights Hotels Cars Justfly is slimy. We bought 2 round trip tickets to Nigeria in 2021 for the funeral of my mother, a week to the trip, Justfly cancelled , leaving us no options. com worked great for us and refunded the seating in full because the flight wasn't fully booked. The agent I spoke to said I would get a refund within Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. I was given an option to cancel and change my flights to a later date. If you have further inquiries, please reach out to our customer service team. Not affiliated with any airlines, just watching out for the little people. " in Post 142 - there is nothing whatsoever about TAP having grounded the flight itself at the point that Tulavista instructed JustFly to "cancel", and of course even if the airline grounded the flight after that date, that would not trigger a refund on tickets that had already been That was annoying, but I decided never to go via Justfly, and cancelled the flight. American Airlines told me that they have all the records they received from justfly and justfly cancelled my meals. I called the company and they stated the reservation was cancelled because the fare increased and they wouldn't honor the price I booked it at. They refuse to book us another flight home, refund, reimburse for credit. I cancelled my flight last March . But I guess it was like that because I had 49 days left before departure. So I purchased another return flight with another airline. Flight cancelled and rerouted from different airport. The agent I spoke to said I would get a refund within 2-10 business days but I Answer 31 of 207: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. TAP keeps telling me that I need to contact JustFly for the unused portion and JustFly keeps sending me back to Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. The agent I spoke to said I would get a refund within 2-10 business days but I Justfly got refunded by American Airlines when they cancelled my ticket without ever telling me. Or, they'll accept me on the plane to France and I'll be prevented from returning home for lack of payment. The agent I spoke to said I would get a refund within 2-10 business days but I am nervous now due to all these reviews. So when I call American they said “your ticket was cancelled by Justfly weeks ago and we refunded them. We got stuck in asia, and has to rebook a separate cost back to the USA being turned away at the check in counter because the booking agency JustFly cancelled our booking on our return flight because another airliner involuntary flight exchange and flight cancellation. The agent I spoke to said I would get a refund within My flights kept getting canceled due to Covid19 and JustFly made me contact TAP air directly for rebooking and then when it came down to it, I ended up having to buy a separate ticket through Delta to get back to the US from Portugal. Justfly cancelled my flight from Spain back to the USA in early April 2020. The agent I spoke to said I would get a refund within 2-10 business days but I © 2025 JustFly Inc. About Us Answer 1,461 of 1,686: As of today, May 26, 2015 I will make it my mission anyone that asks about Justfly will know don't even make them an option when it comes to booking a flight. 2 days later I am being charged by Justfly after all for my flights, although they do not accept VISA debit cards. this is the worst place to book your travel I cancelled my flight I could not receive my money back, so they give me a credit. In this comprehensive guide, we’ll cover everything you need to know about Justfly travel insurance, including features, benefits, and how to purchase. I paid $2811 for 3 tickets. The first representative was rude and hung up on me. At the time Justfly would not refund so we paid a fee to get credits towards future travel. These changes can range from a one-minute delay all the way up to a completely cancelled flight. I can't ever get a hold of them on the phone so I've been going ba k and forth via emails. I was told by the JustFly agents that I was absolutely eligible for a refund. | Read 3,281-3,300 Reviews out of 176,148 Justfly try their best to steal your money by saying stupid excuses. The booking was done through justfly. That was almost three months ago. I got one of my flights cancelled. © 2024 JustFly Inc. my credit is 291. [JustFly. The agent I spoke to said I would get a refund within I booked a round trip ticket to Amsterdam through Justfly. And as a result JustFly gave us credit to use at a later date. Here’s the TL;DR — I found via Kayak and booked return flights for my sister and I from SF to Mumbai and back for a total of $4320. Economy Class. They keep playing games and pointing the finger to the airline company, which in this case is Latam. In addition, My flight was cancelled because the destination country went into complete lockdown. and tell them you did not use there service and you will get your money back. JustFly homepage. I had booked the ticket through Flighthub. That’s why having travel insurance is a must for any traveler. However, ce Answer 231 of 404: We would like to book a flight through JustFly. , All rights reserved Flights Hotels Cars Enhance your travel experience with My Trips: Easily view your baggage allowances, request extra baggage and seats, purchase travel insurance, book hotels, rent cars, find parking, book activities, and much more. The agent I spoke to said I would get a refund within 2-10 business days but I . " in Post 142 - there is nothing whatsoever about TAP having grounded the flight itself at the point that Tulavista instructed JustFly to "cancel", and of course even if the airline grounded the flight after that date, that would not trigger a refund on tickets that had already been I was on my way to Taiwan, but when I landed in Houston for my connecting flight I was informed that the government was getting ready to shut the (I'm assuming, as you went through JustFly) on a flight that wasn't cancelled, and that budget ticket doesn't allow for any sort of cancellation or refund. From JFK to Dhaka and back. Infants under 2. The agent I spoke to said I would get a refund within 2-10 business days but I Answer 181 of 207: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. The agent I spoke to said I would get a refund within 2-10 business days but I Answer 61 of 192: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. Upon speaking with JustFly, I was told that I could not get a refund, but only a future travel credit. Answer 141 of 207: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. , All rights reserved Enhance your travel experience with My Trips: Easily view your baggage allowances, request extra baggage and seats, purchase travel insurance, book hotels, rent cars, find parking, book activities, and much more. JustFly penalties and any applicable airline change costs are still in effect. The agent I spoke to said I would get a refund within 2-10 business days but I Another Justfly threa. The second representative asked me to forward an email to him, although the email says, "We never ask you to forward this email to anyone". I realized that I need to change my departure flight and called them to change it, I was very specific with the flight number I was changing. That is their scheme. Apparently their system could not handle it. Low and behold I reported to the airport on the scheduled date of the flight and was told by American Airlines that Justfly had cancelled my ticket, but that my wife's ticket was still good. I f this is not a scam then I don't know what is. The agent I spoke to said I would get a refund within 2-10 business days but I Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. The agent I spoke to said I would get a refund within Online travel agencies FlightHub and JustFly are under scrutiny from the Better Business Bureau due to what the watchdog calls a pattern of complaints. Schedule Change/Significant Delay - A consumer is entitled to a refund if the airline made a significant schedule change and/or significantly delays a flight and the consumer chooses not to travel. All went fine there. Is it legitimate? Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. r/Flights is a part of the r/travel community primarily focusing on flights, airlines, airports, frequent flyers, I booked a flight through JustFly, received a confirmation number, and my credit card was charged. My confirmation number is still valid and I still have my tickets, but I'm due to fly in 2. I called JustFly and told them the wedding I was going to was cancelled, and I would like to cancel my flight and request cash refund (not airline credits). CANCELLATION WAS WITHIN 24 HOURS! Answer 91 of 214: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. Answer 11 of 104: I wonder if they are worth using or a rip-off? What are your experiences? Due to Hurricane Irma, we had to evacuate Miami on morning on Sep 6 2017 - Sooner than my flight schedule of Sep 7. and I had no other options but to cancel. Been using just fly for about 7 years. On Flighthub's website they are saying I can get a refund $128. A few days later I still hadn't received my new flight from justfly, so I called them once again. Are Lingus charges $25 fee. Save big on airfares, airline tickets and hotels. JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. Some flight changes include: - Flight number change, - Time of departure change, - Routing changes, - Date changes, - Cancellations. Passengers. The agent I spoke to said I would get a refund within 74K subscribers in the Flights community. Hello everyone, Like many others, I foolishly booked a flight from DFW to Lima for December of this year using JustFly after being redirected by Kayak. best to find the flight and use Emergencies can happen, flights can be cancelled, and luggage can get lost. The agent I spoke to said I would get a refund within 2-10 business days but I JustFly offers cheap flights. Just looking out for my Reddit Fam. I bought a ticket from Justfly. My flight was cancelled due to covid and the airline is telling me to get the refund from where I booked the Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. Now, I can't view the flight on when I search in Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. Justfly clamming the refund was processed on March 22nd, but my Capital One Bank never received funds. We were ok with this as we plan to travel to India in the future and can always use the credit. The agent I spoke to said I would get a refund within 2-10 business days but I Answer 141 of 207: Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. Why was this not stated upfront? And please show me where the $275 is listed in the Ts&Cs? Edited: 7 years ago Answer 591 of 1,686: As of today, May 26, 2015 I will make it my mission anyone that asks about Justfly will know don't even make them an option when it comes to booking a flight. Answer 231 of 403: We would like to book a flight through JustFly. Due to covid-19, the Indian government cancelled our flight. 1) Just Fly did not want to refund my USD $11,000+ for a previous trip that was cancelled by KLM, KLM had told me we were eligible for a 100% refund because they cancelled my flight due to covid and I had to fight them for a whole Enhance your travel experience with My Trips: Easily view your baggage allowances, request extra baggage and seats, purchase travel insurance, book hotels, rent cars, find parking, book activities, and much more. The agent I spoke to said I would get a refund within 2-10 business days but I Few days before my trip, justfly cancelled my special meal request from American Airlines. About Us Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. I was starving 13 hours both way of my flight. 30 ticket cost back to my Capital Card. I did it online, swallowed the $150 "cancellation fee" and even called them to confirm. 00 the ticket I want is on the website 307. Award-winning service, the most legroom in coach, free wi-fi, Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. I had to cancel the ticket within 24 hrs of departure because of new travel advisories imposed by New Zealand govt. I booked tickets, 3 days passed and nothing happened, just pending. on my booking the same ticket is 600. Rest assured, upon confirmation of your booking, you will receive a confirmation email. JustFly offers amazing deals to flights all around “A great company never had a problem with any of my flights. 00 Using a JustFly Credit voucher from a cancelled flight. I have a similar question. com. Answer 21 of 104: I wonder if they are worth using or a rip-off? What are your experiences? Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. Is it legitimate? Low and behold I reported to the airport on the scheduled date of the flight and was told by American Airlines that Justfly had cancelled my ticket, but that my wife's ticket was still good. " in Post 142 - there is nothing whatsoever about TAP having grounded the flight itself at the point that Tulavista instructed JustFly to "cancel", and of course even if the airline grounded the flight after that date, that would not trigger a refund on tickets that had already been Answer 21 of 104: I wonder if they are worth using or a rip-off? What are your experiences? Online Check-in: Start checking in 24 hours before your flight on the airline's website to get your boarding pass. Another Justfly threa. For further assistance, please reach out to our customer service team. Eventually, we bought tickets from another airline to make the funeral. But that I would have to pay $100 USD for this. Yes, it is a shonky company. So I called JustFly. The agent I spoke to said I would get a refund within 2-10 business days but I Enhance your travel experience with My Trips: Easily view your baggage allowances, request extra baggage and seats, purchase travel insurance, book hotels, rent cars, find parking, book activities, and much more. It's been over 15 days since that, no refund of my flight costs (justfly promises 2-10 days refund), I have called Justfly 5-6 times, have been kept down by the representatives over 3 times, promised by representatives that they will call me back about the status of the refund, but nothing has That was my interpretation too AmoMondo - Tulavisita definitely says ". They are holding my payment for 10 business days for they refund it. Justfly. Online Check-in: Start checking in 24 hours before your flight on the airline's website to get your boarding pass. Except I had to cancel the refundable flights and it was due to Coronavirus Pandemic. Booking/Itinerary/Ticketing I had to buy short notice round trip tickets for my daughter to visit Colorado. They just cancelled my flight because I have a hyphenated last name. Not it is not a scam. I contacted Justfly more than 10 times and no results. best to find the flight and use Has anyone successfully gotten a refund from JustFly? I just cancelled my flight within 24 hours. It's been over 15 days since that, no refund of my flight costs (justfly promises 2-10 days refund), I have called Justfly 5-6 times, have been kept down by the representatives over 3 times, promised by representatives that they will call me back about the status of the refund, but nothing has The flight details are following: Departing flight: December 12 Arrival flight: January 10 Airlines: Royal Jordanian, Qatar Airways Flight numbers: RJ 262, QR 401, QR 642 Departing Airport and City: JFK Airport, New York Arrival Airport and city: Hazrat Shahjajal Airport, Dhaka It's a round trip. The agent I spoke to said I would get a refund within 2-10 business days but I Online Check-in: Start checking in 24 hours before your flight on the airline's website to get your boarding pass. 00, but will be charged $35 handling fee to my credit card. Book JetBlue flights and vacation packages to 100+ destinations. In my just fly account it acknowledges i have a credit but will only let me use it by calling customer service. Adults 18+ Children 2-11. My Cancelled Flight – A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel. A few days ago, I received a notification that my request had been rejected. I booked 2 international flight tickets through JustFly and they cancelled the 1st part of my outbound flight. So, from my calculations, Just Fly is actually charging a $275 fee. Flight Classes. Florida to Boston Florida to New Hampshire Looking for your trip details? To access your upcoming reservation use Find My Trip In my case the flight was cancelled by the airline company, and Justfly still wanted there fee's . About Us That was my interpretation too AmoMondo - Tulavisita definitely says ". , All rights reserved Flights Hotels Cars 78K subscribers in the Flights community. Can you please provide more details about your refund request? Customer: The flight has been cancelled and on November 8 Technician's Assistant: Have you already contacted the company or seller regarding your refund? Customer: I did contact to the Austrian airline and they told me According to the Justfly flight change policy, there may be extra processing fees on top of the airline’s charges. The agent I spoke to said I would get a refund within 2-10 business days but I The flight reservation I made 3 days earlier is cancelled for that reason. Customer: Hi refund request Technician's Assistant: I'm sorry to hear that you need a refund. Several customers interviewed by CBC News JustFly Flight Cancellation Policy – When your planned itinerary experiences a drastic change of plans and is cancelled, it becomes indigestible. " in Post 142 - there is nothing whatsoever about TAP having grounded the flight itself at the point that Tulavista instructed JustFly to "cancel", and of course even if the airline grounded the flight after that date, that would not trigger a refund on tickets that had already been Enhance your travel experience with My Trips: Easily view your baggage allowances, request extra baggage and seats, purchase travel insurance, book hotels, rent cars, find parking, book activities, and much more. JustFly cancelled my return flight without I've been calling them every couple of days since early may. r/Flights is a part of the r/travel community primarily focusing on flights, airlines, airports, frequent Enhance your travel experience with My Trips: Easily view your baggage allowances, request extra baggage and seats, purchase travel insurance, book hotels, rent cars, find parking, book activities, and much more. My Justfly hasn't refunded my money from a flight that was cancelled due to covid. First you had bad luck that you cancelled a few days before the flight was cancelled. This site gets your attention by listing the lowest prices for flight bookings. Later in the year, I was eligible for a refund due to new federal regulations so Justfly processed the refund after charging me another fee to refund. 60. r/Flights is a part of the r/travel community primarily focusing How to get a refund from justfly? It’s been months trying to contact them and they won’t pick up my call.
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