Fortigate fsso troubleshooting. This configuration does not require a CA or DC agent.

Fortigate fsso troubleshooting This is the equivalent of a Collector Agent log on a standalone Collector Agent. config authentication scheme. This filter could be in Windows notation, or LDAP groups notation. However, there are no users/Groups monitored for the second FSSO Agent. Before you can use FSSO, you need to configure it on both Windows AD and on the FortiGate units. FortiGate, FSSO, FortiAuthenticator. The logon-timeout option is used to manage how long authenticated FSSO users on the FortiGate will remain on the list of authenticated FSSO users when a Fortinet Single Sign On(FSSO) Collector Agent, FortiGate. Both Fortigate and FSSO CA can configure FSSO user logon Problems Hello, i have some strange problems on a 200A 4. x <- Replace x. Using the CLI: config user group. If there are two or more FSSO-CA servers installed, it is Intermittent problems are challenging to troubleshoot because they are difficult to reproduce. See 'Collector Agent status: Running' in the GUI. end. Issues related to Persistent Agent: TITLE: FortiGate, FSSO DC Agent. Check all the users that were received by This article provides tips and troubleshooting steps to resolve different possible issues that prevent the FSSO Collector Agent from pushing the DC agent to the Domain Controller. This article explains what are the basic things to be checked if the NTLM authentication is failed, Scope . The FSAE installation guide can be found on the Fortinet General troubleshooting tips for FSSO. FortiGate, FSSO, Windows Server. This issue is caused by Mac This article proposes a troubleshooting of missing logon events on an FSSO Collector Agent (FSSO CA) from a TS-Agent, or communication between them. CPU and memory resources. x, 9. Both Fortigate and FSSO CA can configure Fortinet single sign-on agent To create an FSSO agent connector in the GUI: Go to Security Fabric > External Connectors. Configure Name, IP/FQDN, and same password as point 2. x. A Troubleshooting for DNS filter Application control Configuring an application sensor If a user logs off and CPPM receives log off confirmation, then CPPS updates the FortiGate FSSO user list via FortiManager. WAD (Policy in proxy mode inspection) and Authd debug on FortiGate shows authentication failure with the reason 'not_authenticated' and groups returned as 'null' as below: Troubleshooting for DNS filter Configuring FSSO firewall authentication. ScopeFortiGate, FortiAuthenticator. How to distinguish between start and stop messages for troubleshooting and visibility reasons. If policy does not m The second FSSO Agent (FSSO_DC2) is also configured with 'User group source' as Collector Agent and is on connected status. Set Type to Fortinet Single-Sign-On Agent, enter a Name, the FortiAuthenticator’s Internet-interface IP address, and the password, which must match the secret key entered at the beginning of the FortiAuthenticator configuration process. These DC agents monitor user logon events and pass the information to the Collector agent, which stores the information and sends it to the FortiGate unit. The FortiGate uses the content of this attribute in RADIUS accounting start messages to map a user to a FortiGate group, which then can be used in firewall policies. Normally when installing services in Windows, it is best to use the Domain Admin account, as stated Troubleshooting for DNS filter Application control Configuring an application sensor If a user logs off and CPPM receives log off confirmation, then CPPS updates the FortiGate FSSO user list via FortiManager. I am also able to telnet to the FSSO Server on port 8000. In DC Agent mode, a Fortinet authentication agent is installed on each domain controller. Log File Size: 30 -100 Mb. Ensure there is at least 64kbps bandwidth between the FortiGate unit and domain controllers. FortiGate VM unique certificate FSSO polling connector agent installation FSSO using Syslog as source Configuring the FSSO timeout when the collector agent connection fails Troubleshooting. A selection of these problems is covered in this article, including DC Agent mode is the standard mode for FSSO. 188 User: test2 Groups: CN=group2,OU=Testing,DC=Fortinet-FSSO,DC=COM Workstation: MemberOf: CN=group2,OU=Testing,DC=Fortinet-FSSO FortiGate. Step 4 Troubleshooting Tip: How to read FSSO CA debug logon events Preparations. 1X supplicant exec fsso refresh . Help me please. Fill in the Name, and Primary FSSO Agent server IP address or name and Password. Enable polling mode to retrieve logon events from domain controllers. FortiAuthenticator provides centralized authentication services for the Fortinet Security Fabric including multi-factor authentication, single sign-on services, certificate management, and guest management. Solution Microsoft Windows does not provide reliable logoff event monitoring that can be read by FSSO. Increase log file size. Troubleshooting: To verify whether a TAG has been applied to a host and sent to FortiGate, use the following commands on FortiGate: diagnose debug authd fsso list diag fire auth list | grep -A 7 x. 188 User: test2 Groups: CN=group2,OU=Testing,DC=Fortinet-FSSO,DC=COM Workstation: MemberOf: CN=group2,OU=Testing,DC=Fortinet-FSSO If the polling frequency shows successes and failures, that indicates sporadic network problems or a very busy DC. * Monitoring and Troubleshooting Examples RADIUS Accounting via FortiAuthenticator to FortiGate (FortiAuthenticator RSSO to FSSO) the LDAP&#39;s most common problems and presents troubleshooting tips. 188 User: test2 Groups: CN=group2,OU=Testing,DC=Fortinet-FSSO,DC=COM Workstation: MemberOf: CN=group2,OU=Testing,DC=Fortinet-FSSO config user fsso. For example: config authentication scheme. In this example configuration, the FortiGate will only add a remote RADIUS user to the local firewall user list if the class attribute in the RADIUS accounting START message contains the value group1. 1X supplicant CLI troubleshooting cheat sheet Additional resources Change Log Home FortiGate / FortiOS 7. The sections in this topic provide an overview of how to prepare to troubleshoot problems in FortiGate. When I use "diagnose debug authd fsso list", I see correct FSSO logons. Solution After Installing KB5039227 on Server 2022 or KB5039217 on server: Fortinet_FSSO_Access_List packets: in 0 out 0, bytes: in 0 out 0 group_id: 8 group_name: Fortinet_FSSO_All_Users port_range: (2224-2423) For TS-Agent, the source port is important and it is necessary to verify from which source port the traffic was sent. This article explains the meaning of this message and provides some common causes. Troubleshooting Tip: NTLM authentication (FSSO fallback) NTLM authentication stops suddenly, resulting in an internet access issue. Configuring the FSSO timeout when the collector agent connection fails. From FortiGate, double check using telnet connection to see if the AD connector is listening and to This article describes the setup of FortiGate, using one of the FSSO Agent working modes - Collector Agent polling logon sessions from Domain Controller, Windows server FortiGate. Scope FSSO Collector Agent Solution While the Collector Agent receives login events - FSSO collector agent DC-Agent timeouts. Configuration recommended: Log Level: Debug. Figure 21 – Monitor Logged on Users Fortigate CLI diag debug authd fsso I have a fortigate firewall & fsso enabled with my active directory that authenticate logged in windows user to enable internet access, however every once & while users lose internet connection no matter they are connected using LAN or WIFI they have to lock & unlock the computer to enable internet access again, is that a common problem for fsso or there is a fix. diagnose debug fsso-polling refresh-user. FortiGate connects to the AD Connector by default via port TCP/445. Solution The FortiGate’s agent Configuring FSSO on FortiGate To configure FSSO on FortiGate: On FortiGate, go to Security Fabric > Fabric Connectors. Technical Tip: Useful FSSO Commands. We can checked with the following commands: # diagnose debug authd fsso server-status. 10. In this example configuration, the FortiGate will only Troubleshooting high CPU usage. This occurs when you deploy too many FortiOS features at the same time. Using the CLI: Hello people, Happy new year!! This is a Fortigate 60F with latest firmware: 6. Solution: Double-check and verify the password. DC Agen Version 4. To configure FortiGate interfaces: You must define a DHCP server for the internal network, as this network type typically uses DHCP. These DC agents monitor user logon events and In this example, there is a Windows network connected to Port 2 on the FortiGate unit and another LAN, Network_1, connected to Port 3. 0129 Group filter is list if groups exchanged between Fortigate and FSSO CA which members of groups should be sent to Fortigate. For example: config user group. Solution: When troubleshooting a communication issue between a DC Agent and other agents or FortiGates, and there are no permissions to install any software, it might be useful to enable FortiGate Cloud / FDN communication through an explicit proxy FSSO FSSO polling connector agent installation FSSO using Syslog as source Troubleshooting process for FortiGuard updates FortiGuard server settings View open and in use ports Additional resources If the polling frequency shows successes and failures, that indicates sporadic network problems or a very busy DC. Solution: Avoid enabling the fetched FSSO group directly on firewall policy, therefore the solution is to create a user group and enable the desired fetched FSSO group in the user group and then enable this user group on the firewall policy - Configure the FSSO agent on FortiGate: FGT # show user fsso config user fsso edit "fsso-agent" If the polling frequency shows successes and failures, that indicates sporadic network problems or a very busy DC. Staff Created on ‎08-02-2024 06:14 AM. Solution Within the DC Agent logs, entries that start with 'Msv1_0SubAuthenticationFilter is called' will be found, followed by an additional time-stamped line entry that states either 'discard Logon' or 'processing Logon'. NOTE: Of course we This article explains the use of different FSSO debug commands for troubleshooting FSSO related issues. FortiGate, FortiProxy, FortiAuthenticator, FSSO Agents. Solution Once the configuration is done, there are chances that the user info will not be visible on the FortiGate from FS edit "fsso_winsrv3" set group-type fsso-service. It is required to identify which Fortinet Single Sign-On Collector Agent (FSSO-CA) server is active (in case of having more than one configured) there are two ways to identify: In the FortiGate go to Security Fabric -> External connectors -> FSSO. Before you begin troubleshooting, verify the following: SSO issues/problems Hi all. 100. Put the mouse over the connector without selecting and wait a few seconds for a descriptive box to appear and it will indicate which is the active server highlighted in bold (img-01). This article describes the basic troubleshooting steps for FSSO when using an external Collector Agent with polling or DC-Agents, as well as TS-Agents. Show total events of FSSO users that were sent towards the Fortigate (this can be filtered on the FSSO Collector Agent sitting on the Domain Controller) # diag debug authd fsso summary. Both Fortigate and FSSO CA can configure The collector forwards this information to FortiGate, and the user is also visible in the FSSO user list on FortiGate. Troubleshooting for DNS filter Application control Configuring an application sensor If a user logs off and CPPM receives log off confirmation, then CPPS updates the FortiGate FSSO user list via FortiManager. Scope FortiGate. The best solution is to configure traffic shaping between the FortiGate unit and the This article describes how to troubleshoot missing log on events in DC agent mode. next. I add FSSO group there, but this policy don't work. Install it on a workgroup server and configure it to communicate with FortiGate. Scope FortiGate, FortiAuthenticathor, FSSO. On the FortiGate Go to Security Fabric > External Connectors, create a new FSSO Agent on Windows AD connector, and add the Collector Agent's IP and password. User must be a member of: Administrators or, Domain admins group. It is assumed the initial setup of FSAE has been completed. Scope FortiGate, FortiProxy, FortiClient, FSSO. However, this information is not forwarded to FortiGate. Examples of CPU intensive features: VPN high-level encryption; Intensive scanning of all traffic; Logging all traffic and packets Configuring the FSSO timeout when the collector agent connection fails. Problems can occur with the connection to FDS and its configuration on your local FortiGate unit. DC Agent mode is the standard mode for FSSO. The logon-timeout option is used to manage how long authenticated FSSO users on the FortiGate will remain on the list of authenticated FSSO users when a network connection to the collector agent is lost. Configuring FSSO on FortiGate units on page 586 will help you accomplish these two tasks. Subscribe to RSS Feed; Mark as New; Mark as Read; Bookmark; Subscribe; Printer Friendly Page; Report Inappropriate Content; tana. What has changed? Use the FortiGate event log to identify possible configuration changes. There may be changes in the operating environment. When creating a new connector, several options for connectors are available under Endpoint/Identity: For most Troubleshooting FSSO. Subscribe to RSS Feed; Mark as New; Mark as Read; Bookmark; Subscribe; Printer Friendly Page; Report Inappropriate Content; cravikumar. Log logon events in separate logs: Enabled. 188 User: test2 Groups: CN=group2,OU=Testing,DC=Fortinet-FSSO,DC=COM Workstation: MemberOf: CN=group2,OU=Testing,DC=Fortinet-FSSO The user’s FSSO session will be cleared once the timer reaches zero (default is 8 hours). tips regarding tracing radius account start and stop messages in the debug log file of collector agent. All Windows network users that FSSO Agent on Windows AD remains disconnected on FortiGate after the post upgrade of FortiAuthenticator. The timer resets with each successful workstation check or when the same user logs on again from the same PC/IP. 3. 4 I could setup the fortigate to sync with AD without the agent, using the polling method, with an external connector, it is working. Introduction to agent-based FSSO . Configuring FSSO on FortiGate To configure FSSO on FortiGate: On FortiGate, go to Security Fabric > Fabric Connectors. From Fortigate you can however specify only LDAP group filter (by selecting LDAP server and groups in Hello @Dry . Click Create New. "ssotool" is a command line tool to assist with quickly deterring the type of connector has been configured from the FortiNAC CLI. Scope: FortiGate FOS. FSSO has a number of required ports that must be allowed through all Start real-time debugging for the connection between FortiGate and the collector agent. There is no need to switch to polling for that. Article Id 330073. Step 4 The logon-timeout option is used to manage how long authenticated FSSO users on the FortiGate will remain on the list of authenticated FSSO users when a network connection to the collector agent is lost. The FSSO is Runnig with a DC Agent on Domain Controller. Diagnosing automation stitches The FortiGate uses the content of this attribute in RADIUS accounting start messages to map a user to a FortiGate group, which then can be used in firewall policies. For an automatic process, change the default of the group-poll-interval (0 minutes which is equivalent to do not poll) to a value within 1-2880 via the CLI as follows: Configure Fortinet Single Sign On (FSSO) agents: config user fsso edit <name> set group-poll-interval {integer} end. 188 User: test2 Groups: CN=group2,OU=Testing,DC=Fortinet-FSSO,DC=COM Workstation: MemberOf: CN=group2,OU=Testing,DC=Fortinet-FSSO Setting up FortiGate for management access Troubleshooting your installation Using the GUI Connecting using a web browser Menus Tables Entering values Configuring the FSSO timeout when the collector agent connection fails FortiGate; Troubleshooting Tip: FSSO agentless polling on AD Options. Scope . They include verifiying your user permissions, establishing a baseline, defining the problem, and creating a plan. Solution To test the LDAP object and see if it is working properly, the following CLI command can be used : FGT# diagnose test authserver ldap &lt;LDAP server_name&gt; &lt;username&gt; &lt;password&gt; Whe Agentless FSSO. When I use "diagnose debug enable" and "diagnose degug authd fsso server-status", I see my Server Name and Connection Status - connected. When the user is accessing any website and if the user is not part of the domain but to make the user authenticated with the FSSO agent on the AD, it is possible to setup the NTLM as the backup in the policy: that when selecting &#39;Show logon Users&#39; in the Collector Agent, some users may have status set as &#39;Not Verified&#39;. Authentication can be used to iden Description . Steps to debug and troubleshoot IPSec and SSL VPN integrations with FortiNAC-F. Debug level may be set in the FSSO General settings in FortiAuthenticator GUI; under SSO Methods -> Fortinet SSO -> General, or in firmware 6. Solution Run authentication debug as below: diagnose debug application authd -1 a script for automatically compressing FSSO Collector Agent&#39;s debug logs for the purposes of extending the log coverage and decreasing the total log size on disk, and provides example guidelines for implementing it. #2 polling sometimes missing user. Solution: FSSO Collector agent uses an auxiliary executable called 'Fortinet Single Sign On Agent Configuration' for its monitoring and configuration. xSolution 1) Verify the correct Network Access policy matches. The following tips are useful in many FSSO troubleshooting situations. Right click on the host in the host view and select Policy Details. Select the FortiGate device model in the Inventory view and select 'Group Membership'. Solution See the following document for steps on how to install the FSSO DC Agent: https://docs. 188 User: test2 Groups: CN=group2,OU=Testing,DC=Fortinet-FSSO,DC=COM Workstation: MemberOf: CN=group2,OU=Testing,DC=Fortinet-FSSO Home FortiNAC-F 7. The FSSO (Fortinet Single Sign-On) Collector Agent is integral to Fortinet's Single Sign-On mechanism. This auxiliary program runs with the privilege of In Endpoint Identity -> FSSO Agent on Windows AD. ; In the Endpoint/Identity section, click FSSO Agent on Windows AD. Troubleshooting Tip: FortiGate cannot connect to FSSO Agent on Windows AD. Configure Fortinet Single Sign On (FSSO) agents. Select View and make sure that the Configuring the FSSO timeout when the collector agent connection fails. For example, there might be a gradual increase in load as more sites are forwarded through the firewall. FSSO Agent on Windows AD. 1X supplicant This article provides troubleshooting steps that can be used when encountering FSAE problems. Assume the following diagram represents the topology: [ PC1 ] &# Fortinet single sign-on agent To create an FSSO agent connector in the GUI: Go to Security Fabric > External Connectors. Both Fortigate and FSSO CA can configure this filter. Some of the more common troubleshooting methods are listed here, including: Verifying connectivity to FortiGuard Create the FSSO collector that updates the AD user groups list To create an FSSO agent connector in the GUI: Go to Security Fabric > External Connectors. Fortinet Security Fabric/FSSO Integration Overview What it Does How it Works Troubleshooting Related KB Articles. Select the Apply FSSO user logon Problems Hello, i have some strange problems on a 200A 4. how to troubleshoot FSSO TS Agent when &#39;the website showing no &#39;username on block page&#39; appears. FSSO polling connector agent installation FSSO using Syslog as source Configuring the FSSO timeout when the collector agent connection fails Authentication policy extensions Configuring the FortiGate to act as an 802. Troubleshooting Tip: FSSO discard logon error FSSO Agent log. FSSO CA can handle up-to 4 IP per user logon, effectively creating 4 FSSO user records (and pushing all 4 to connected FortiGate(s)). FSSO. On the FortiGate the FSSO status Online (green tick) On the FSSO Agent, we can see over 1000 Authenticated users. Create a new FSSO agent connector to the FortiAuthenticator. . FortiGate configuration. 0 MR Patch 15. - From FortiOS v6. This reference lists some important command line interface (CLI) commands that can be used for log gathering, analysis, and troubleshooting. The interval in which the IP address verification occurs is configured by the Troubleshooting methodologies. ; Select Apply & Refresh. Related articles: Technical Tip: Explanation of FSSO timers Troubleshooting Tip: User status 'Not Verified' on the FSSO Collector Agent the first steps to troubleshoot connectivity problems to or through a FortiGate. 7. Solution: Before diving into the concept let us understand what is the flow of FSSO log on event information in fortigate firewall. FortiGate VM unique certificate FSSO polling connector agent installation FSSO using Syslog as source Configuring the FSSO timeout when the collector agent connection fails Troubleshooting process for FortiGuard updates FortiGuard server settings View open and in use ports Additional resources This article describes how to separate and export FSSO-CA logs for troubleshooting analysis. When a user logs on at a workstation in a monitored domain, FSSO Configuring FSSO on the FortiGate. This section is intended for administrators with super_admin permissions who require assistance with basic and advanced troubleshooting FSSO CA can handle up-to 4 IP per user logon, effectively creating 4 FSSO user records (and pushing all 4 to connected FortiGate(s)). The following topics provide troubleshooting information for the Fortinet Security Fabric: Viewing a summary of all connected FortiGates in a Security Fabric. It is also helpful to provide this diagnostic information to the Fortinet Technical Assistance Center when opening a ticket to address a connectivity issue. edit <user_group_name> set group-type fsso-service. 4. Scope: FortiGate, FSSO, FSSO CA, DC Certain problems are known to occur in some cases when installing, configuring, and working with FSSO. x the steps to use to troubleshoot why a client may not be provisioned the correct network access for FortiGate VPN integrations. Configure and troubleshoot Firewall TAGs. I created proxy-policy. 0 Fortinet Security Fabric/FSSO Integration. config user fsso. Fortinet Single-Sign-On (FSSO), also known as FortiGate Server Authentication Extension (FSAE) in early documentation, is a method by which user logins are detected and shared with Agentless FSSO. Select View and make sure that the Troubleshooting . Description: Configure Fortinet Single Sign On (FSSO) agents. FortiGate. This may be useful when troubleshooting situations where the issue is not immedi Troubleshooting Tip: Troubleshooting FortiGate VPN integrations managed by FortiNAC. Step 3: Create an authentication scheme. Poll Active Directory Server . The policy without FSSO group worked. Download PDF. For the Members, select + and add members for the user group. If it indicates no successes or failures, then incorrect credentials could be the issue. When a user logs in with DC02 as their logon server: The user appears in the Show Logon Users list on the FSSO agent on DC02. To configure FSSO on a FortiGate, go to Security Fabric > External Connectors. Engineering and Sales groups members can access the Internet FSSO CA can handle up-to 4 IP per user logon, effectively creating 4 FSSO user records (and pushing all 4 to connected FortiGate(s)). A selection of these problems follows including explanations and solutions. Solution FortiGate supports user authentication. For the Type, select Fortinet Single Sign-On (FSSO). Make sure the L3 (IP -> MAC) is This article explains the basic troubleshooting steps when &#39;Fortinet Single Sign On (FSSO) for SSL-VPN users&#39; using syslog is not working. edit "fsso1" set group-type fsso-service 1. In this example, a Windows network is connected to the FortiGate on port 2, and another LAN, Network_1, is connected on port 3. - Not possible to connect to FSSO CA from FortiGate. ScopeMicrosoft Windows Server. Solution - Previously, the FSSO logons on FortiGate were removed immediately if the collector agent gets disconnected on FortiGate. Hello @Dry . The correct reply from the FSSO Service looks like this: CLI troubleshooting cheat sheet. Solution Select log level to debug. Scope Scope of this article is related to FSSO setups when CA will use Radius accounting start and This article describes why FSSO user do not match firewall policy even though the connector is UP. If there is insufficient bandwidth, some FSSO information might not reach the FortiGate unit. ; Optionally, add more FSSO agents by clicking the plus icon. Is the CPU running at almost 100 percent usage? Is your FortiGate running low on memory? Checking Troubleshooting the LDAP configuration Use case Change log 7. The SAML user groups name has been successfully pushed to FortiGate from FortiAuthenticator, appearing when you select View. The user IP address If the polling frequency shows successes and failures, that indicates sporadic network problems or a very busy DC. ScopeFSSO collector agent installed on Windows server. Both Fortigate and FSSO CA can configure Hello @Dry . edit "fsso" set method fsso. ; Click Create New. 1. ScopeVersion: 8. Solution All outputs could be attached to a TAC ticket for further tackling and could be used for the troubl Agentless FSSO. Scope: FortiGate, FSSO collector agent. Scope All supported versions of FortiGate. config user fsso edit <name> set server <string> set password <string> set logon-timeout <integer> next end l Introduction to SSO with Windows AD l Configuring SSO to Windows AD l FortiOS FSSO log messages l Testing FSSO l Troubleshooting FSSO. All Windows network users authenticate when they log on to their network. Solution Let the user login into the terminal server. 6, under Fortinet SSO -> Methods -> Log Config. how to optimally verify a user is still logged in to a workstation via FSSO. Connection-related problems may occur when FortiGate's CPU resources are over extended. Start real-time debugging when the FortiGate is used for FSSO polling. execute fsso refresh. 2. Select View and make sure that the Group filter is list if groups exchanged between Fortigate and FSSO CA which members of groups should be sent to Fortigate. These include: ports 139, 389 (LDAP), 445, 636 (LDAP) 8000, and Agentless FSSO. On the FortiGate, go to User & Device > Single Sign-On and select Create New. FSSO has a number of required ports that must be allowed through all firewalls or connections will fail. Fortinet Developer Network access Configuring the FSSO timeout when the collector agent connection fails Authentication policy extensions Configuring the FortiGate to act as an 802. Agentless FSSO. Open TS Agent The following tips are useful in many FSSO troubleshooting situations. Installing FSSO without using an administrator account. 188 User: test2 Groups: CN=group2,OU=Testing,DC=Fortinet-FSSO,DC=COM Workstation: MemberOf: CN=group2,OU=Testing,DC=Fortinet-FSSO Hello everybody, it is time to talk about Fortinet FSSO, not about the feature but about how to troubleshoot and I am going to explain “my” step-by-step guide. This article describes the underlying mechanisms behind how FSSO works to help users understand how to troubleshoot issues. This article provides tips and troubleshooting steps to resolve different possible issues that prevent the FSSO Collector Agent from pushing the DC agent to the Domain This article describes how to troubleshoot the service 'Fortinet Single Sign On Agent Service failed to start'. Scope FSSO Collector Agent, FSSO TS-Agent. If the polling frequency shows successes and failures, that indicates sporadic network problems or a very busy DC. Introduction to SSO with Windows AD. Which can be installed on DC, or on any domain member Windows server class machine. I am new to Fortigate (this is also my 1st post to the forum) and attempted to setup FSSO. 1X supplicant FortiGate; Troubleshooting Tip: FSSO discard logon error; Options. The most common issues that can occur: 1) Collector Agent not receiving DC-Agent logon information. e) FortiGate is added in L3 polling group. edit <name> set type [default|fortinac] set server {string} set port {integer} set password {password} set server2 {string} set port2 {integer} set password2 {password} set server3 {string} set port3 Troubleshooting. First "FSSO Agent on Windows AD" will point FGT to external, standalone, Collector Agent. Summary Troubleshooting Tip: Using the CLI tool 'ssotool' to view FSSO and Security Fabric connections in FortiNAC Description This article describes how to use the CLI tool "ssotool" in the FortiNAC-F. 2 edit "fsso_winsrv3" set group-type fsso-service. FSSO user logon Problems Hello, i have some strange problems on a 200A 4. diagnose debug authd fsso refresh-logons Resend the logged-on users list to FortiGate from the In order to begin troubleshooting FSSO issues, we need to know if Collector Agent is connected or not. Copy Doc ID a82c63ca-4e6e For the Type, select Fortinet Single Sign-On (FSSO). config user fsso edit <name> set server <string> set password <string> set logon-timeout <integer> next end The Fortigate provides more troubleshooting tools for comprehensive debugging Figure 20 – Monitor Logged on Users Fortigate GUI You cannot deauthenticate an FSSO user from the Fortigate GUI. When testing the connection over telnet from the FortiGate, the connection shows as connected and closed, without any reply from the FSSO server. 2. 7 and v7. SSO support provided by If the polling frequency shows successes and failures, that indicates sporadic network problems or a very busy DC. Fortinet Single Sign-On (FSSO), through agents installed on the network, monitors user logons and passes that information to the FortiGate unit. Those two are directly related to FSSO. 0. In the FortiGate go to Security Fabric -> External connectors -> FSSO. - Not possible to display show user List. Changing the debug level restarts the FSSO service. the optimization of the FSSO agent when the collector agent shows an unprocessed logon event in the log file. This configuration does not require a CA or DC agent. For Windows AD networks, FortiGate devices can also provide SSO capability by directly polling Windows Security Event log entries on Windows DC for user log in information. Solution Useful FSSO Co To configure FSSO on a FortiGate, go to Security Fabric > External Connectors. 2) FortiGate not connecting to FSSO Collector Agent. edit <authentication_scheme_name> set method fsso. The user IP address is deleted from the dynamic FSSO address, and the user is no longer be able to pass the firewall policy. If I go to "Dashboard -> FortiView Sources", I can see if each PC has an AD user, I The FortiGuard Distribution System (FDS) consists of a number of servers across the world that provide updates to your FortiGate unit. Open agent: Start -> Fortinet -> FSSO Collector Agent (FSSO-CA). Using the CLI tool 'ssotool' to view FSSO and Security Fabric connections in Fo How to use the CLI tool "ssotool" in the FortiNAC-F. Here you can see 50+ Users/groups have been populated and used in This article aims to provide a basic guide to FortiGate/FortiProxy Authentication, including the most common use cases, methods, and some basic troubleshooting. Verify user permissions. All Windows network users authenticate when they logon to their network. How to list processes in FortiOS For any problems installing FreeRADIUS, see the FreeRADIUS documentation. Ensure all firewalls are allowing the FSSO required ports through. It expands on introductory documentation as found FSSO - Fortinet Single Sign-On or FSSO. 1 onwards, it is possible to control how long these FSSO logons would be retained by FortiGate in case of a Collector agent disconnection by using the below settings. In order to begin troubleshooting FSSO issues, we need to know if Configuring FSSO on FortiGate units; FortiOS FSSO log messages; Testing FSSO; Troubleshooting FSSO . that the FSSO collector agent by default tries to detect workstation IP address changes by resolving the workstation host names via DNS. &#39; 12/02/2024 11:41:12 [ 6040] unpro how to collect and read debug logs output from FSSO-CA (Fortinet Single Sign-On Collector Agent). Solution . Here are the actual process will happen in FSSO DC agent mode: 1) User will login to domain machine. Scope FortiGate, FSSO. Understanding the TCP and UDP ports it uses is essential for configuring firewall rules, troubleshooting connectivity issues, and ensuring seamless network operations. Select View and make sure that the FSSO CA can handle up-to 4 IP per user logon, effectively creating 4 FSSO user records (and pushing all 4 to connected FortiGate(s)). Troubleshooting steps are provided. This article gives an example of configuring a local FSSO agent on the FortiGate and basic troubleshooting scenarios. In the Endpoint/Identity section, click FSSO Agent on Agentless FSSO. Members of the Engineering and Sales groups can access the Internet w The following tips are useful in many FSSO troubleshooting situations. config user fsso edit <name> set server <string> set password <string> set logon-timeout <integer> next end Troubleshooting for DNS filter Configuring FSSO firewall authentication. 3) User not being authenticated initially. set member "<list_of_user_group_members>" next. This can be done by a packet capture on the FortiGate. When installing, configuring, and working with FSSO some problems are quite common. set member "CN=Domain Users,CN=Users,DC=FPXLAB3,DC=local" next. FSSO polling connector agent installation If you are having problems connecting to the management interface, is your protocol enabled on the interface for administrative access? Checking FortiOS network settings. In FSSO polling connector agent installation FSSO using Syslog as source Configuring the FSSO timeout when the collector agent connection fails Authentication policy extensions Configuring the FortiGate to act as an 802. f If the polling frequency shows successes and failures, that indicates sporadic network problems or a very busy DC. Create a separate file a possible workaround for an FSSO authentication issue after Installing the KB5039227 or KB5039217 update. Select OK. The wan1 and dmz interfaces are assigned static IP addresses and do not need a DHCP server. 188 User: test2 Groups: CN=group2,OU=Testing,DC=Fortinet-FSSO,DC=COM Workstation: MemberOf: CN=group2,OU=Testing,DC=Fortinet-FSSO FSSO polling connector agent installation FSSO using Syslog as source Configuring the FSSO timeout when the collector agent connection fails Authentication policy extensions Configuring the FortiGate to act as an 802. Refresh the current logged on Technical Note : Allowing FSSO Ports when using Windows Server 2008 and higher. Solution Error: &#39;Multiple unprocessed logon events in the log file from the collector agent. Troubleshooting Steps Taken: Configuring FSSO on FortiGate To configure FSSO on FortiGate: On FortiGate, go to Security Fabric > Fabric Connectors. If experiencing problems with the VPN device and users managed by FortiNAC, check the following: The FortiNAC Server or Control Server should always be able to communicate with the FortiGate via FSSO to set and remove tags/groups as appropriate. Staff Created FSSO user logon Problems Hello, i have some strange problems on a 200A 4. Related document: config user fsso This article describes an issue where FSSO CA overrides an actual logon event with the Outlook email event when a user has Outlook set up with two email accounts.